Use case · Identity

A pet-sitting service chooses a logo.

Twenty-five candidates, two rounds with pet owners, one build. You can rate a few first.

Try it

Rate five logos.

The same question the pet owners answered.

Logo candidate
How well does this logo represent a pet sitting service you would trust?
Not at allCompletely
Objectives

Three questions.

Tap one for the answer.

1

Which style earns trust?

Twenty-five candidates in five styles. Illustrated, vintage badge, clean with a name, photographic, clean icon.

+20Illustrated logos, on average. Minimalist icons averaged -3.
2

Which layer carries it?

Split the winner into drawing, name, tagline and background. Four options each. 256 builds.

+36The drawing. The four drawings scored within three points of each other. Names added three to eleven; taglines fifteen to eighteen.
3

Which choice changes the result?

Four options in each layer.

8points between the best and worst name. Three between the best and worst drawing.
Audiences

Who rated them.

Forty-five pet owners in the second round, recruited for this study.

30of 45

Choose on trust and safety

Price came second, with five.

41of 45

Have a dog or a cat at home

Seventeen dogs, sixteen cats, eight both.

24of 45

Have hired a sitter before

Twenty-one never had. Both groups trusted the drawing.

2.2seconds

Per logo, on average

One logo at a time.

The decision

The decision.

25

Candidates in five styles.

The design team preferred the minimalist icons. Twenty pet owners rated all twenty-five on one question: how well does this logo represent a pet-sitting service you would trust?

+24

The illustrated logos scored highest.

Between +13 and +24. The icons scored between -8 and +1. The second round split the illustrated style into four layers, drawing, name, tagline and background, with four options each, and asked forty-five more pet owners.

78 of 100

The highest-scoring build.

Drawing one, the name Pawcourt, the tagline "Calm. Cared. Cherished.", on the cream background. Seventy-eight of a hundred pet owners would rate it 4 or 5 on trust.

The drawing+36
"Calm. Cared. Cherished."+18
Cream with leaves+13
Pawcourt+11

Swap any layer.

Decision at a glance

In brief.

Decision
A logo and a name for a pet-sitting service
Options tested
25 logos, then 4 layers × 4 options
People
20 pet owners, then 45. Two rounds, two days.
Largest effect
The drawing, +36
Widest spread
The name, 8 points. Pawcourt +6 over Pawltar.
Decided
An illustrated logo. The name shortlisted to two.

Bring the candidates.

Thirty minutes is enough to plan the study.